Shipping
Your order will be delivered quickly by FedEx or UPS to any destination in the world.
Varies by region.
Your order will be delivered quickly by FedEx or UPS to any destination in the world.
Our shipping fee is subject to change in the future.
If you have any problem with your order, please contact us directly.
Please be aware that we may not be able to ship to your country for the time being.
No, we cannot ship to the P.O. Box.
Because FedEx Internatioal does not accept shipping to the P.O. Box.
When you purchase items with the address of P.O. Box, we are afraid to cancel your order.
Please order again with the address which is not P.O. Box.
Our shipping is very fast.
We usually ship on the day (or the following day) of your order.
Overall, we ship within 3 business days.
After shipping out, the delivery takes 3-7 business days.
However, delivery time might vary because of flight delay or customs inspections.
Therefore, we cannot guarantee the exact delivery date.
Please contact us if you want to know more about your the status of your package :
Contact Us
Sorry, you cannot choose the shipping company.
We will pick between UPS and FedEx according to our convenience.
If your order has not been shipped yet, please contact us as soon as possible. We can change your shipping address.
If your order has already been shipped, unfortunately it is too late to change the address. Your package may return to our office in Japan, and you will be responsible for extra shipping costs.
We appreciate your understanding in this regard.
Your package might get returned for any of the following reasons :
1.Refused package or non-payment of customs duties.
2.Wrong shipping address.
3.Unclaimed package (by the end of storage period).
In such situations, we will contact you to let you know that your package is being returned and explain how to re-ship it.
We will send back the package in the same condition it was returned to our store.
Please be aware that you'll be responsible and charged for all additional shipping costs (original shipment, return, reshipment).
We appreciate your understanding in this regard.